Best to paraphrase or summarise information rather than directly quote – shows understanding of information.
May be more appropriate to quote when:

  • paraphrasing more lose impact of quote
  • quote is unusual
  • want to use quote to support argument

Provide page number where quote can be found.
Emphasise quote by indenting and using quotation marks – identified quote as someone else’s work:
On the topic of professional writing and referencing, Cormack (1994, p. 32) states:
“When writing for professional readership, writers invariable make reference to already published work.”

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