SSM approach:

  • Systemic – whole is greater than the parts.
  • Iterative – steps repeated, not purely sequential.
  • User-centred – focuses on stakeholders.
  • Information-centred – focuses on gathering information.
  • Qualitative – based on debate, negotiation and consensus.
  • Problem exploration – focus on exploring ¬†understanding problem rather than solving it.
  • Conceptual – modelling is conceptual, important to recognise if solutions identified involve Hard Systems.

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