Summary

SSM approach:

• Systemic – whole is greater than the parts.
• Iterative – steps repeated, not purely sequential.
• User-centred – focuses on stakeholders.
• Information-centred – focuses on gathering information.
• Qualitative – based on debate, negotiation and consensus.
• Problem exploration – focus on exploring  understanding problem rather than solving it.
• Conceptual – modelling is conceptual, important to recognise if solutions identified involve Hard Systems.