Category: 02 – Performance Indicators

  • Software Development Productivity Measures

    Key output from I.T. department is software, either directly written or by third party. Difficult measuring & monitoring software development productivity – no industry standard approach. Approaches include: Algorithmic Model based on historical data e.g. Constructive Cost Model (COCOMO). Comparison Compare to a similiar sized past project. Bottom Up Work Breakdown Structures (WBS) – work…

  • Contract Management

    Sources for human resources can be varied, not just directly employed employees. In such cases there will be contracts. Contracts will also exists for other areas such as: software development software maintenance network provision hardware software licences Contract costs can vary greatly and require managing with help from KPIs and performance metrics. Performance metrics may…

  • Key Performance Indicators

    Key Performance Indicators (KPIs) – valuable tool in monitoring plans. Relate to critical areas of plan that need to be monitored and managed. Specific measurements usually quantitative. Commonly displayed as a Traffic Light report, results shown in red, amber and green. Green – progressing to plan. Amber – variance to plan, need to review. Red…