Several other strategies need to be developed after business strategy has been agreed. Strategies of interest to I.T. department are: Information strategy – defines information required to support business strategy. States ‘what’ info required, ‘when’ required, ‘where’ requires and ‘who’ requires it. Human resource strategy – defines required human resources: type, location and skill sets. Matters to I.T. as human […]
Developing a long term plan for organisation to attain goals. Long term is subjective, may mean anything from three or four years to ten years depending on the industry. Involves analysing current skills/competencies of internal resources and comparing to environment in which organisation is competing. Strategic planning will involve analysing, deciding upon and integrating following areas: Internal competencies, resources, knowledge […]
Since Internet became accepted technology, systems developed pre-Internet could be deemed legacy. Organisations may have legacy systems as they have invested in them and may still be critical to operations. May be old or outdated technologies – can have specific requirements e.g. skill sets or support which could bring increased cost.
Commonly used for evaluating technologies. Uses criteria “perceived usefulness” and “perceived ease of use” to model how technology may be accepted in organisation.
Many areas to consider when planning implementation of new technologies. Link to business strategy – most important – how will new tech link to business strategy? Business strategy – statement of organisations goals and objectives. New acquisitions must contribute toward this. Technology needs to be considered in terms of: If it has new functionality, then functionality needs to be considered. If […]
Considerations when upgrading technology: What is the upgrade? Fix issue(s) in current technology Is issue impacting organisation? Is there new functionality? If so, is it required now or in future? Has support been removed for previous versions? Support for older technology only lasts for a certain time Are there dependent upgrades required? Is need to upgrade from upgrading other technology? […]
I.T. infrastructure has various range of technologies to support components, such as software, middleware, hardware and network tech. Each piece of technology bought at different times to address different issues. Investment made can be quite significant. Any upgrade/changes to existing tech needs to be considered in terms of the investment already made and the potential investment. Reasons that tech represents […]
The growth of the usage of Bring You Own Devices (BYOD) has been a major challenge for IT departments. Research the topic of BYOD and discuss the challenges they brought and how they have been overcome with your module colleagues in the Group Discussion Forum. Organisations are finding it a significant expense equipping workforce with devices to enable its mobile workforce. More […]
Number of components varying in scale & size that make up the infrastructure: Software Management software e.g. OS, apps, RDBMS may be on centralised/decentralised servers, mobile devices copies and installed locations require managing – licensing implications. Key and costly asset. Version control of software requires management. Compatibility of software and versions. Networks Key component. Can become bottleneck if not managed […]
Identify three major IT outsource organisations and identify the services they provide and who their major customers are. Accenture (https://www.accenture.com) Customers include BMW, Oracle Corporation and SSE. Services provided include: Service desk outsourcing—Reduce risk through multi-site support and introduce remote or self-service capabilities to cut help desk costs by 30 percent to 50 percent. Workplace outsourcing—Provide a more secure, stable […]