Day: 2 May 2016
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Contract Management
Sources for human resources can be varied, not just directly employed employees. In such cases there will be contracts. Contracts will also exists for other areas such as: software development software maintenance network provision hardware software licences Contract costs can vary greatly and require managing with help from KPIs and performance metrics. Performance metrics may…
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Key Performance Indicators
Key Performance Indicators (KPIs) – valuable tool in monitoring plans. Relate to critical areas of plan that need to be monitored and managed. Specific measurements usually quantitative. Commonly displayed as a Traffic Light report, results shown in red, amber and green. Green – progressing to plan. Amber – variance to plan, need to review. Red…