Major development in HRM and HRP.
Play major role in job definition, selection process, appraisal and training process.
Enables transparency in selection and ongoing appraisal.
Check list of skills, abilities and characteristics and required levels needed to perform job. Included in job description and person specification. Listed under two categories – essential and desirable.
Used when analysing application forms and part of testing and assessment. Used to monitor development, can also be used to determine remuneration.
In I.T. often linked to certifications such as Oracle, Cisco or MS. Certificates earned by study and passing exams. Often need to be renewed or updated.

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